Refund Policy
At Buisbuz, operated by SR Enterprises, we value transparency and customer clarity. This Refund Policy explains our approach to refunds, returns, and exchanges in connection with our digital products. Please read this policy carefully before making any purchase, as it outlines the finality of transactions and the responsibilities of both parties.
1. Nature of Our Products
All items available on Buisbuz are digital products, including but not limited to eBooks, guides, and educational materials. Unlike physical goods, digital products are delivered instantly through download links or access credentials. Because they are immediately accessible, digital products cannot be “returned” in the traditional sense, and once accessed, they are effectively consumed.
2. Strict No Refund Policy
All sales made through Buisbuz are final. We do not provide refunds, returns, or exchanges under any circumstances, including but not limited to:
- Purchases made by mistake.
- Change of mind after buying a product.
- Perceived lack of usefulness or satisfaction with content.
- Technical issues related to device compatibility, unless directly caused by our system.
By completing a transaction, you acknowledge and agree to this strict no-refund policy. If you are uncertain about a product, we encourage you to review its description carefully or reach out to our support team before purchase.
3. Customer Responsibility
As a customer, it is your responsibility to:
- Ensure you have the necessary software, device, and internet connection to access digital files.
- Double-check product details before purchase to confirm it meets your needs.
- Provide accurate email information for receiving download links or account access.
We cannot be held liable for issues arising due to incorrect or incomplete information provided by you.
4. Exceptions to This Policy
While refunds are generally not permitted, we may consider exceptions solely at our discretion in the following rare scenarios:
- If you are charged multiple times for the same product due to a technical error.
- If you did not receive access to your purchase because of a proven system malfunction on our side.
Even in these situations, we will prioritize correcting the issue by providing access to the product rather than issuing a monetary refund. A refund will only be considered when all other remedies fail, and only after thorough investigation.
5. Technical Assistance
If you face difficulties downloading or accessing your digital product, we encourage you to contact our support team immediately. In most cases, issues can be resolved quickly through:
- Resending download links or access credentials.
- Providing guidance on compatible devices or file readers.
- Offering step-by-step instructions for proper usage.
Our goal is to ensure you receive the product you purchased without difficulty, even though refunds are not available.
6. No Chargeback Policy
By purchasing from Buisbuz, you agree not to initiate chargebacks with your payment provider or credit card company. Chargebacks filed in violation of this policy will be contested with full documentation of your transaction and product delivery. Fraudulent chargebacks may also result in legal action or reporting to relevant authorities.
7. Intellectual Property Protection
All our digital products are protected by copyright laws. Unauthorized sharing, distributing, or reselling of downloaded files is a direct violation of our Terms and Conditions and may result in legal consequences. This policy is in place to protect the integrity of our business and ensure fairness to all paying customers.
8. Policy Transparency
We believe in open communication with our customers. Therefore, this Refund Policy is made available publicly on our website. We strongly encourage all users to read and understand it before making a purchase. By proceeding with a transaction, you signify that you have read and accepted this policy.
9. Customer Support
Even though refunds are not provided, our team is committed to ensuring your satisfaction through reliable support. If you encounter any concerns or technical problems, please reach out:
- Email (Support): support@buisbuz.com
- Email (Admin): admin@buisbuz.com
- Phone: +91 97290 22154