Shipping Policy
At Buisbuz, operated by SR Enterprises, we specialize in delivering high-quality digital products, such as eBooks, guides, and educational content. Because our catalog consists exclusively of digital goods, the concept of “shipping” does not apply in the traditional sense. This Shipping Policy is intended to explain in detail how digital delivery works, when you can expect access to your purchase, and the responsibilities of both parties to ensure a smooth transaction.
1. Digital Delivery Only
All products purchased from Buisbuz are delivered digitally. This means that:
- No physical shipping or postal delivery is required.
- There are no shipping fees associated with any of our products.
- You gain access to your product almost immediately after purchase is confirmed.
By purchasing from our platform, you acknowledge that you are buying digital items only and that physical delivery is not applicable.
2. How Delivery Works
Upon successful payment, customers typically receive access to their digital products through one or more of the following methods:
- An automatic download link displayed on the order confirmation page.
- A direct download link sent via email to the address provided at checkout.
- Account-based access, where the product can be downloaded from your Buisbuz customer dashboard.
Access is usually instant, though in rare cases it may take up to 24 hours due to payment processing delays, system updates, or email delivery issues.
3. Email Delivery and Accuracy
Because our delivery process relies heavily on email communication, it is essential that you provide a correct and valid email address at the time of purchase. We cannot be held responsible for:
- Delays caused by typos or incorrect email addresses.
- Products sent to spam, junk, or promotions folders.
- Emails blocked by firewalls, filters, or other technical restrictions on your device or email provider.
We encourage customers to double-check their email details before finalizing any order. If you suspect that you entered the wrong email address, please contact our support team immediately so that we can help correct the issue.
4. No Physical Shipment
To avoid any confusion, we emphasize that Buisbuz does not ship physical goods. You will not receive printed books, disks, USB drives, or any tangible items. All our products are 100% digital, accessible via download links or online accounts. This approach is both environmentally sustainable and efficient, enabling you to enjoy instant access without waiting for postal delivery.
5. Download Limits and Accessibility
In most cases, download links provided through Buisbuz are designed for unlimited access. However, to protect our intellectual property, we may place certain restrictions, such as:
- Links that expire after a specific period (e.g., 30 days).
- Download attempts limited to prevent unauthorized sharing.
- Access tied to customer accounts for security reasons.
These measures are put in place to safeguard our content from misuse while still ensuring that legitimate customers receive the access they paid for.
6. Technical Support for Delivery Issues
If you encounter any difficulty accessing your digital product, our support team is available to assist. Common solutions include:
- Resending the download link to your registered email address.
- Providing alternative file formats if you encounter compatibility issues.
- Offering troubleshooting guidance for device-specific problems.
In nearly all cases, technical issues can be resolved quickly without the need for refunds, since access to digital files is always available once a purchase is verified.
7. International Access
Because our products are digital, customers across the globe can purchase and access them instantly. There are no geographic restrictions, customs delays, or shipping costs. However, it is your responsibility to ensure that digital downloads are permitted in your region and that your device is capable of opening the file format provided (e.g., PDF, ePub, or MOBI).
8. Security and File Integrity
All files delivered by Buisbuz are thoroughly scanned and verified to ensure they are free from malware or harmful code. For your protection:
- Do not download Buisbuz products from unauthorized sources.
- Always access your purchases via official links sent by our platform.
- Contact us immediately if you suspect file corruption or incomplete downloads.
Maintaining the integrity and safety of our digital products is a top priority, and we take strong measures to protect our customers.
9. Customer Responsibility
As the purchaser, you are responsible for ensuring that your internet connection, storage space, and device compatibility are sufficient to download and access the products. Buisbuz is not responsible for delays caused by poor connectivity, insufficient device memory, or unsupported software.
10. Contact Information
If you experience any difficulties with receiving your digital purchase or require further assistance, please contact our support team:
- Email (Support): support@buisbuz.com
- Email (Admin): admin@buisbuz.com
- Phone: +91 97290 22154